How to: Set up sensors at your locations

Now that you've received your sensors, below are steps on how to get them set up at your locations after following the steps below FIRST. 

  • You will need to return the placements and temperature range list to their CSM prior to setting up the sensors. If you did not receive that list, please reach out to your CSM or see the Excel attachment below.
    • Please note, the primary value of sensors is in receiving the alerts, which cannot be set up until the list of placements and temperature ranges is returned. 
  • Once the above has been done, an admin or a store manager can set up the Sensors from the Zenput Mobile App.
    • The gateway can be connected via Ethernet to the router or if you have a cellular gateway it will be instantaneous.  

⚠️ Please read the instructions completely before getting started. Failure to do so could delay sensor readings by hours.


Step 1: Unbox devices and open the Zenput app

  • Remove devices, antennas, and cables from the box.
  • Connect antennas to the gateway.
  • Attach any external probes to the sensors.
  • Open the Zenput mobile app and navigate to your store location.
  • Navigate to the Sensors tab for your location.
  • From the Dashboard on the header with Summary, Tasks, Activity, etc. slide to left until you see 'Sensors'. 


Step 2: Register the gateway in Zenput

  • Select “Set Up Gateway” in the Sensors tab and complete the registration process.
  • Plug the gateway into an electrical outlet.
  • Connect the gateway to the internet:
    • Plug-in the Ethernet cable that came in the box into the gateway and into the router.
    • Cellular gateways will automatically connect to the network when powered on.


Step 3: Register each sensor in Zenput and then power on and place the sensor
Note: Do not remove the battery tab until it has been registered in Zenput

  • Select “Add Sensor” from the Sensors tab and complete the registration process.
  • Attach any external probes to the sensors.
  • Remove the battery cover with a small Phillips screwdriver and pull the battery tab.
  • Place the sensor in the desired location.

Gateways and sensors will appear in the Sensors tab for the location where they were
registered. Sensors will show “initializing” while they complete their wake-up process
which can take 10 minutes to an hour.


If you experience any issues or have any questions, please feel free to reach out to

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