Here is a Webinar held by our CSM team, on Announcements, how-to-set up, potential use cases, and more.
3:48-4:47: Overview of Announcements
4:48-8:40: How to create Announcements
8:41-9:30: What users see
9:31-11:20: Tracking Announcements
11:21-16:19: Use Cases
16:20- 19:24 Q&A
Here's another helpful article on to create announcements:
If you have any questions please feel free to reach out to firstname.lastname@example.org.