Zenput Glossary

Key Zenput terms to know:

Admin: is the highest permission level within Zenput. If managers and submitters want to make any changes they will need to ask their admin to make the changes. 

Alerts: can be used to make sure that problems that are being called out in form submissions are being fixed in a timely manner and/or that the correct people are being made aware of issues that may be present.

Announcements: Allows Admins and Managers to broadcast important information directly to their teams. It will notify teams instantly of critical news, process updates, and other important information. 

Auto-Archive: This allows you to remove all associated tasks in a project from your Users' task list after the due date/time has passed.

Basic: Basic is a type of task. It is just a simple instruction to the assignee to complete tasks such as "Empty Trash Cans" or "Clean Windows".

Categories: Categories within the Labels app are where you set up the different categories for your ingredients i.e Fruit, Vegetables, Dairy, etc. 
Categories within the Zenput app are a specific category the form should fall under. (i.e. Construction, Financial, Food Service, Human Resources, IT, Loss Prevention, Maintenance, Marketing, Operations, Procurement, Safety, Training, and Uncategorized)

Chat: The chat is where you can reach out to the Zenput support team with any questions or concerns 24 hours a day. 

Comments: A way to communicate with your Zenput users about a specific task within Zenput depending on the hierarchy. 

Dashboard: The dashboard is the first thing you will see when logging into Zenput. It will help give you visibility into the work that is completed by your teams.  

Documentation: Our knowledge base, which contains various help articles and videos on how to use Zenput, best practices, and webinars held by our Customer Success Managers. 

External Key: A Location's unique ID. It is usually the Store Number, if provided. Can be any string of numbers and letters.

Follow-up task: Tasks that are automatically generated based on how a user responds to question(s) on a form. 

Forms: What some users call reports, we call forms, since we have our own version of reports. What users can fill out for their organizations. What admins create to gather information from users at locations, to generate reports from.

Form Builder: Where form creation and edits, as well as triggers, alerts, and form distribution are located. 

Form Distribution: How you dictate who and how a user accesses a form. You can distribute by roles, teams, or specific users. 

General Attributes:A way to group together locations with specific attributes. Come in handy when you want to assign projects to specific locations, as well as triggers. 

Hierarchy: The Hierarchy of your company affects everything from what users see, how tasks are assigned, all the way to what data is displayed when viewing completed tasks and reporting.

Labels: Zenput feature that allows you to track and manage all the ingredients, categories, and phases used at your locations while printing labels to manage food waste and food safety. 

Locations: Find all of your locations here. You can add new ones or edit current locations. Each physical place where a form is submitted is a location.

Location Attributes: Location based attributes that can be used to drill-down when assigning a form, project, etc. (some examples are Region, Country, State or Province),

Location Owner: The user/users responsible for completing work at a specific location.

Mobile-App: This is the app used to submit forms, available for mobile devices using the latest OS.

Mobile Web: Available to fill out forms from a desktop when you are on a browser, you go to www.zenput.com/mobile/ . (we highly recommend using the mobile-app over the mobile web, so all features are available when filling out the form)

Notifications: These can be used to make sure all the correct people in your organization are aware of newly assigned, upcoming, and/or overdue tasks, as well as receiving comments, announcements, etc. 

Parent Team: Usually the top most level team in the hierarchy and in other cases the team a smaller team reports to. 

Password reset link: A link sent when a user has forgotten their password and needs to set up a new one.

Photo:Type of task that requires the assignee take or provide a photo based on the assigned instructions. 

Projects: Tasks generated either once or on a recurring basis of your choice (Daily, Weekly, Bi-Weekly, Monthly, Etc) to help gather submission data during the specified time period. 

Quick Action Create: Green plus sign button in the mobile app and web-app that allows you to quickly create a new task, new project or new announcement. 

Recurring: Most commonly in terms of project/tasks. Automated tasks to occur on a daily, weekly, monthly, yearly, and more recurrence. 

Reports/Reporting: Where you can gather, filter and export submission information to pass on to important shareholders/managers. 

Role: How Zenput identifies users or groups of users. Recommended being used when assigning projects/task, as well as when sending recurring reports. 

Sensors: For any company using sensors, you will see this tab on the left-hand side to access all the sensor information of your organization.

Status: Status is usually found when searching through Projects, Tasks, or Forms.

The status for Projects is Active or Archived.

The status for Tasks is All, active, Missed, completed, deleted.

The Status for Forms is Active or Archived. 

Task: Whether it’s a simple request to update marketing, a request to take a photo to verify something is correct or incorrect, or a form for your users to complete to gather data from their answers. You can assign tasks to be completed at a specific location by users of a designated role. 

Team: How you organize your hierarchy. By placing users and locations into teams, you can mimic your company's actual hierarchy into Zenput.

Temp. Probe: Temperature monitoring device used to measure and capture the temperature within Zenput forms.

Temperature Monitoring Trigger: When sensors reach a certain threshold can schedule alerts and/or follow-up tasks for users to address or be made aware. 

Title: Added and used in forms and projects. 

Trigger: Can be set up in forms that when a question is answered a certain way it will automatically create a follow-up task and/or alert for someone in your organization to be made aware of or to fix. 

User:Employees using Zenput that make up the hierarchy. Users are organized into different teams. 

Web-App/Web Portal: When you log in into Zenput on a browser, this is known as the web-app (some users refer to it as the web portal). It is only available to Managers and Admins. 

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