Troubleshooting steps to take if you have stuck pending uploads/submissions

We just released an in-app update (v114) for Android and iOS that updates our zenput://send_data link to send us more information about what users have queued for upload.

zenput://send_data 

  • For iOS users enter it into Safari, or write it in the Notes app and then tap it to open the link.

  • For Android users it is a little more complicated and works best when clicking the link from a website (SMS, email, etc. won’t work). 

  • After opening the link, users should be taken into the app, and they should see a green success message.

Please contact zenput@support.com if you have any further questions or this does not work. 

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