FAQ: Zenput Notifications

Notifications can be used to make sure that the correct people are being made aware of newly assigned, upcoming, and/or overdue tasks, as well as receiving comments, announcements etc. Notifications are specific to each device/user and can be set up from 'Settings' >'Notifications'.

Please note:

  • If the user has never signed in to Zenput via the mobile app, the push notifications option will be unavailable under notification settings.
  • Text message notifications only work when the Alert is set for User or Role
  • Push notifications are device specific, please refer to your device's manual on how to set up push notifications. Click here to learn what a push notification is. 
Notifications: Email
Text Messages Push Notifications Email & Push Notifications Do Not Notify

Communication:

Comments ✔️ ✔️ ✔️ ✔️ ✔️
Announcements     ✔️    

Forms & Triggers: 

Alerts ✔️ ✔️ ✔️ ✔️ ✔️
New Forms Available ✔️ ✔️ ✔️ ✔️ ✔️

Sensor Alerts

✔️ ✔️ ✔️ ✔️ ✔️

Tasks:

Task assigned ✔️ ✔️ ✔️ ✔️ ✔️
Task completed ✔️ ✔️ ✔️ ✔️ ✔️
Tasks due soon       ✔️ ✔️
Overdue tasks reminder       ✔️ ✔️

Screen_Shot_2022-01-31_at_11.47.16_AM.png

 

Push Notifications

push_notification_task_completed.png

task_assigned_mobile_notification.png

Push_notification_sensors.PNG

 

Text Message Notifications

Task completed that user assigned or is a follower on

text_task_completed_notification.png

 

Comment received 

text_message_commenting.png

E-Mail Notifications

Comment received 

Screen_Shot_2020-07-13_at_2.54.02_PM.png

 

Task assigned 

task_assigned.png

 

Sensor -Trigger email notification

Screenshot_20220214-124002.png

 

The e-mail notification below is of a one-time task assigned by the user receiving this .

email_task_completed_notification.png

Tasks due soon reminder

The tasks due soon reminder can either be sent via Email, or not at all (Do Not Notify).

The notification looks as below - with essentially a digest of all tasks that are coming due within the next three days for a particular user. However - the notification is ONLY sent if at least one task is due in exactly three days. THIS CANNOT BE CUSTOMIZED. This means this notification does not come into include Daily tasks, only Weekly, Monthly, and One-Time tasks.
Tasks_due_soon_.png

Overdue tasks reminder

The Overdue tasks notification can either be sent via Email, or not at all (Do Not Notify). It will send as a digest of all tasks that are overdue in one email, rather than one email for each task. It is sent to the assignee of the task.
Screen_Shot_2020-04-28_at_10.23.42_AM.png

 

Here is an article on how to update How to: Change your notification settings from the mobile app. 

For more information about notifications, please reach out to support@zenput.com. 

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