How to leave Comments?

Ever want to leave an encouraging note for a team member? Would you like to check why a task hasn’t been completed or provide a bit more information about how a task should be completed? With task commenting, Zenput will allow you to have a conversation about a specific task or submission with your team members right in the Zenput application.

Web-App (Admins, Managers & Owners Only

1. From the dashboard click on "Tasks"
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2. Select the Task you would like to comment on
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3. Click the tab that says "Comments" on the right of "Info" 
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4. You can leave a comment for one or more than one user in two ways:

By typing the user name with a @ before their name. 
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Or you can click on @mention to pick who you like to be notified of any comments made. 
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You can also see who is receiving the comments from here:
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Here's a short video on how to do this. 

Another way to leave a comment is by going to the location of which you'd like to leave a comment for. 

1.) Go to "Locations" > select the location>  select the submission you'd like to leave a comment on.

location_then_recent_submission.png

2.)After selecting the submission you want to leave a comment on, it will bring you to the view below and select "Comments". 

From_submission_click_on_comments.png

3.) You can then leave a comment for the person that completed the submission and/or add someone else to the comments as well by typing @name of the Zenput user you'd like to add. As in the example below. 

 

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4.) When they respond you'll receive a notification on your web-app. 


Web-app_notifications.pngScreen_Shot_2019-09-13_at_4.41.37_PM.png

Mobile (Admin, Manager & Submitters)

Users at the store level will see the following and be able to leave and respond to comments in tasks and recent submissions as well. 

1.) Go to "Tasks" 
 Click_on_tasks.png

2.) Select the Task you would like to comment on and click "Comments" 
From_Tasks_click_on_Comments.png
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Or you can go to a recent submission to leave a comment to encourage or let your team know it's been completed. 

1.)If you are a submitter you will simply go to your recent submissions:

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2.) Select the submission you would like to leave a comment on. 

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3.) Mention the person or users with an @ before their name.  The author of the note will always automatically be alerted of a response. 
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4.) Comment notifications will appear with a number and in red on the left-hand side. 

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When you click on Notifications you can Mark all as read or continue to leave a comment. 

Comment_Notifications_.png

 

*Notifications are received via email & push notifications based on your notification setting preferences. Click here to check your notification settings. 

If you would like to delete a comment:

1. Click on "Comments" 

2. When the mouse hovers on the right-hand side a trash can icon will appear, click on that to Delete your comment. 
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If you have any questions about commenting please feel free to reach out to support@zenput.com . 

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