How To: Fix misaligned labels

The first step you should try when experiencing an alignment problem of any kind is to perform a quick Smart Calibration.

  1. Make sure the labels are loaded properly and the top cover of the printer is closed.
  2. Press the POWER button to turn the printer ON
  3. Once the printer is in the ready state (Status indicator (mceclip3.png) is solid green), press and hold the PAUSE and CANCEL button for two (2) seconds and release.
  4. The printer will measure out a few labels and adjust the media sensing levels.
  5. When the printer stops, the Status indicator (mceclip4.png) will turn solid greenmceclip5.png

How to adjust the alignment via Zenput Labels:

If the printing seems misaligned, go the Settings page in the Zenput Labels app. Press "Calibration" and follow the on-screen instructions to manually align the printer. 
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If you continue to experience any issues please follow this link to an article on Troubleshooting Zenput Labels & printer or please feel free to contact support@zenput.com 

 

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