How to: Temporarily Disable or Activate sensors (Web-App)

You are now able to see the status of your gateways and sensors (online, offline, or disabled) on the sensors list and on the individual sensor screen. This will give you a quick view of whether your sensors are working properly or not, so you can identify issues quickly.

disclaimer.png This will now reflect as gaps in the Zenput mobile app reporting data if the sensor is offline or disabled. 
Indication that a sensor is offline will appear only after at least 60 minutes of silence

reporting_gap.png


Devices showing as online: actively receiving data from them
Devices showing as offline: we have not received a reading in 15 minutes, the last two times we expect data
Devices showing as disabled: this was manually initiated and done to put in a disabled state so that triggers don't fire off. Helpful for when you know a store has a planned closure or maintenance events. 

Here is how to do this: 

sensor_edit_active_.gif
Can make edits in bulk as well.

DISABLE

From the web-app go to the Sensors page and select the sensor that you want to disable, click "Edit" on the right-hand side from the Sensors Detail pop-up, then select "Disabled" from the drop-down menu and "Save" and it will be disabled.

ACTIVATE

From the web-app go to the Sensors page and select the sensor that you want to make active, click "Edit" on the right-hand side from the Sensors Detail pop-up, then select "Active" from the drop-down menu and "Save" and it will be active and back online. 


Here are other helpful relevant articles:

article.pngHow to: Set up and manage Temp Monitoring triggers
article.pngHow to: Temporarily Disable or Activate sensors (Mobile-App)

If you have any questions or are experiencing any issues please feel free to reach out to support@zenput.com

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