Form Question Types, Definitions and Usage

Wondering what types of questions to use in your form? Read below to get an idea of how each type of question is used.


This field will display instructions to a user. These instructions appear as gray, italicized text and will not appear in reports.



Will insert a break in the form to allow for a new section. These sections are most often used to differentiate between groups of tasks. (E.G. Interior vs. Exterior questions.)



This asks the user a question that requires a yes or no answer. (You can also choose to allow N/A as an option)
With yes/no questions the pass/fail option is always required. You can decide the pass/fail rating however you like.

Example Questions
Gas pumps at location?
Example Answers
(Check yes, no or N/A (if there are no gas pumps at location)- below is what it looks like for users)



Adding a text question requires that the person who fills out the form adds in their own text.

Example of Question

Describe the appearance of the store?

Example of Answers

Very Clean!


Multiple Choice

This type of question is great if you need the user to select the best answer from various options. When you ask a question with multiple answer choices please first type the question in the Title box. Then, type in the various choices in the Options box. Keep in mind that you will need to separate each choice with a comma.

Example Question

Which best describes the store’s bathroom? Options: Sparkly clean, clean, kind of gross, nasty beyond belief

Example Answers 

Sparkly Clean,Clean. You can also add a follow-up question that is dependent on a specific answer. More information on dependent questions can be found here 



These types of questions require a number answer.

Example of Questions

How many label facings are there?
How many displays are present?
In dollars, how much does our product cost?

Examples of Answers

2, 3, 5



A checkbox question requires the user to check a box for the answer. This could be a checklist or asking if a question/product exists or not.

Example Questions

- Display is set up
- Product is in primary location

Example Answers



If you use this type of question, it will automatically capture the date. You can also capture the time by clicking on the checkbox that says “include time with date”. Below is what it looks like for the user.



This type of question asks the user to rate an aspect of your business on a predetermined scale (ex: 1-10, 1-100).

Example Question

How clean is the bathroom (1 being the dirtiest, 10 being the cleanest)?

Example Answer

(how it appears on the users' screen)



This field asks the user to enter an email address. They can either type in the email address(es) manually, or click on the blue contact icon and select the address(es) from their address book. 



This type of question lets a user start and stop a timer, as well as enter time manually if necessary.
Normal Stopwatch: Choosing the ‘Stopwatch’ option performs exactly as you would expect: After the user presses the ‘Stopwatch’ button, a stopwatch will begin. When the user is done, they simply hit stop and the time will be saved. Manual Stopwatch: This stopwatch option makes the stopwatch act more like a time selector. (Example: A question asks “How long until you were greeted once entering the building?”) Rather than having the form submitter start and stop the stopwatch, they can simply enter the amount of time something took by setting the time manually.
*Note: Manual stopwatch must be enabled in the question options from the form builder.




This field asks that a user take a photo. Users will also be able to add notes describing the photo when necessary.

Example Question: 

Take a photo of the counter display



This field allows a user to capture a signature while out in the field. 



This field allows a user to capture a barcode while out in the field. The submitter has the option to scan a barcode in with their mobile device's camera or manually enter using the keyboard.



This field will allow a user to take a video and attach it to submission. Video can be added from a mobile device gallery or can be taken on the fly using the device's camera. A user will also have the ability to add notes to the video when necessary. *Please note to watch video submissions you must be using the Web-App, these submissions are not available to view via the mobile device. 



Will ask users to upload/attach a PDF. DOC. or XLS files. Documents can be added from a user's gallery or drive where files are saved. 

Example Question

Upload Invoice

Example Answer

(how it appears on the users screen)



Will ask a user to select from a list of locations that have been uploaded to the company account. If the user's location-sharing is turned on, Zenput will automatically look for the nearest location using the user's GPS coordinates. If for some reason, the closest location does not automatically load, the submitter can start typing the location's name and Zenput will sort against all company locations. 



A formula will give a score based on how questions in the form are answered. A formula is calculated by SUM (addition) SUB (subtraction) AVG (average) or PCT (percentage). When setting up a formula, you simply select how you would like to calculate the score and select the questions you would like included in the calculation. In the case of multiple-choice and yes/no questions, you may also be asked to assign a value to the specific answer in order to calculate a score.


* If you would like a more complex formula in order to arrive at your desired calculation please feel free to reach out to your Customer Success Manager or


To capture temperatures at your location we have a field where users can enter the temperature of what you would like them to capture. 
When setting up Temperature questions you can also "Enable the Pass/Fail range" to a predetermined Temp. range or a customer temp. range. Based on the response if you would like a dependent question to follow-up this response, you can also check the "Enable Dependent Questions" to display when it is a Pass, Fail,  Pass or Fail, or Neutral. 

Example Question 

What is the temperature of the fryer? 

Example Answer

How it appears on the user's screen if the answer to the question is a fail


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